Every operation is different, so every quote is too. Tell us the channels, languages and hours you need covered, and we will build a costed proposal — usually within three business days.
Different operations suit different models. We will recommend one, but the choice is yours.
A named team working only on your account, trained on your product. You pay a fixed monthly rate per agent, whatever the volume. The most predictable model and the easiest to budget.
Steady, ongoing volume. Work needing product knowledge and quality over speed.
You pay for what is handled — resolved tickets, answered calls, completed chats. Costs rise and fall with your volume instead of sitting fixed.
Seasonal or unpredictable volume. Clear, repeatable request types.
A defined piece of work with a defined price: a data annotation batch, a campaign, a backlog clearance, a migration.
One-off or time-boxed work with a clear finish line.
A base team on a fixed monthly fee, plus a variable element tied to volume or to agreed performance targets. Stability for the core, flexibility for the peaks.
Most clients. Combines predictable cost with accountability on results.
Agents assigned only to you, trained on your product, working in your tools and under your brand. They do not handle anyone else's customers.
A trained pool covering several clients. Lower cost, suitable for lower or irregular volume where deep product knowledge is not critical.
Your in-house team handles the day-to-day; we absorb the peaks, the evenings, the weekends and the holidays.
A team assembled for a defined piece of work with a start and an end date.
Most clients begin with one of these and adjust from there. Every tier is quoted to your scope.
For a first team or a pilot.
For operations running every day.
For 24/7 operations and strict security requirements.
Every tier is quoted to your scope. Nothing on this page is a published price.
Whatever model you choose, the rate we quote already covers all of this.
Fill in the form below or book a call. The more detail on volume and channels, the more accurate the quote.
Twenty to thirty minutes to understand your operation, your tools and what good looks like for you.
A written proposal with team structure, pricing model, service levels and a timeline to go live.
Start with a small pilot team or go straight to full launch. Live in about four weeks either way.
Step 1 is all we need to call you back. Step 2 is optional, and makes the quote sharper.
Send us your scope and we will come back with a costed proposal, a team structure and a timeline. No obligation, and no pressure if the fit is not right.
